Yesterday, Tata sky set top box stopped working on its own.
While powering on the set top box, it was not responding. Only red and orange(or yellow) lights were glowing. Ideally while we press Power button in the tata sky remote, green light will start glowing.
Unplugged, SAT-in, power card and audio, video jacks. Replugged them all. Still issue persisted.
Checked for loose connection from Dish. Could not find any such loose connection.
Did a chat online with tatasky. Raised a request.
Installer came and did the following.
Remove the power cord from set top box, while keeping other cords in. In tata sky remote control, he pressed back button 4 times and pressed 2485 numbers in the order. Then inserted the power cord in to the set top box. Software started to update. And thats it.
This was purely a software issue with the set top box.
Possibly when an update was being done, power went off in my home and the software update was stuck.
While powering on the set top box, it was not responding. Only red and orange(or yellow) lights were glowing. Ideally while we press Power button in the tata sky remote, green light will start glowing.
Unplugged, SAT-in, power card and audio, video jacks. Replugged them all. Still issue persisted.
Checked for loose connection from Dish. Could not find any such loose connection.
Did a chat online with tatasky. Raised a request.
Installer came and did the following.
Remove the power cord from set top box, while keeping other cords in. In tata sky remote control, he pressed back button 4 times and pressed 2485 numbers in the order. Then inserted the power cord in to the set top box. Software started to update. And thats it.
This was purely a software issue with the set top box.
Possibly when an update was being done, power went off in my home and the software update was stuck.
